The requirement elicitation process of a Smart Healthcare platform is challenging as conflicting needs must be conciliated. Stakeholders such as clinicians, patients, and caregivers, legal, organizational, and technological constraints, all these elements must be accounted for and coordinated. Starting from a real case study, this paper offers an overview of the aspects that was perceived as innovative by the stakeholders and experts involved in the desgn process.

A Case Study in Smart Healthcare Platform Design / V. Bellandi, P. Ceravolo, M. Ehsanpour (PROCEEDINGS IEEE WORLD CONGRESS SERVICES). - In: 2020 IEEE World Congress on Services (SERVICES)[s.l] : IEEE, 2020. - ISBN 9781728182032. - pp. 7-12 (( convegno IEEE World Congress on Services, SERVICES 2020 tenutosi a Beijing nel 2020 [10.1109/SERVICES48979.2020.00015].

A Case Study in Smart Healthcare Platform Design

Bellandi V.;Ceravolo P.;Ehsanpour M.
2020

Abstract

The requirement elicitation process of a Smart Healthcare platform is challenging as conflicting needs must be conciliated. Stakeholders such as clinicians, patients, and caregivers, legal, organizational, and technological constraints, all these elements must be accounted for and coordinated. Starting from a real case study, this paper offers an overview of the aspects that was perceived as innovative by the stakeholders and experts involved in the desgn process.
Data analytic; Kano Model; Requirement elicitation
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Utilizza questo identificativo per citare o creare un link a questo documento: http://hdl.handle.net/2434/854700
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