Leadership in organizations consists of a complex process, which includes the interpersonal relationship with collaborators. By using a neuroscientific approach, we evaluated the effect of the presence of unidirectional versus reciprocal feedback (provided only by the leader or by both figures), as well as the assignment of a quantitative or just a qualitative assessment. Skin conductance level and response (SCL and SCR), as well as heart rate (HR), have been recorded during a role playing. Results revealed increased emotional engagement (SCL/SCR) during no rating and reciprocal condition, as well as a stressful response (increased HR) during rating and unidirectional condition.
Who's boss? Physiological measures during performance assessment / M. Balconi, I. Venturella, G. Fronda, M.E. Vanutelli. - In: MANAGERIAL AND DECISION ECONOMICS. - ISSN 0143-6570. - 40:2(2019 Mar), pp. 213-219. [10.1002/mde.2997]
Who's boss? Physiological measures during performance assessment
M.E. Vanutelli
2019
Abstract
Leadership in organizations consists of a complex process, which includes the interpersonal relationship with collaborators. By using a neuroscientific approach, we evaluated the effect of the presence of unidirectional versus reciprocal feedback (provided only by the leader or by both figures), as well as the assignment of a quantitative or just a qualitative assessment. Skin conductance level and response (SCL and SCR), as well as heart rate (HR), have been recorded during a role playing. Results revealed increased emotional engagement (SCL/SCR) during no rating and reciprocal condition, as well as a stressful response (increased HR) during rating and unidirectional condition.File | Dimensione | Formato | |
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Balconi_et_al-2019-Managerial_and_Decision_Economics.pdf
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