Objective: The aim of this study is to show the efficacy of the Program to Enhance Relational and Communication Skills-Neonatal Intensive Care Unit (PERCS-NICU). Study Design: In this study, 74 practitioners attended workshops and completed baseline, post-training and follow-up questionnaires. Result: On yes/no questions, 93 to 100% reported improved preparation, communication skills and confidence post-training and follow-up. A total of 94 and 83% improved their ability to establish relationships, and 76 and 83% reported reduced anxiety post-training and follow-up, respectively. On Likert items, 59 and 64% improved preparation, 45 and 60% improved communication skills and confidence, 25 and 53% decreased anxiety and 16 and 32% improved relationships post-training and follow-up, respectively. Qualitative themes included integrating new communication and relational abilities, honoring the family perspective, appreciating interdisciplinary collaboration, personal/human connection and valuing the learning. In total, 93% applied skills learned, three-quarters transformed practice and 100% recommended PERCS-NICU. Conclusion: After PERCS-NICU, clinicians improved preparation, communication and relational abilities, confidence and reduced anxiety when holding difficult neonatal conversations.
An interdisciplinary, family-focused approach to relational learning in neonatal intensive care / E.C. Meyer, D. Brodsky, A. Hansen, G. Lamiani, D.E. Sellers, D.M. Browning. - In: JOURNAL OF PERINATOLOGY. - ISSN 0743-8346. - 31:2(2011), pp. 212-219.
Titolo: | An interdisciplinary, family-focused approach to relational learning in neonatal intensive care |
Autori: | |
Parole Chiave: | communication skills; difficult conversations; family-centered care; neonatal intensive care; relational learning |
Settore Scientifico Disciplinare: | Settore M-PSI/08 - Psicologia Clinica |
Data di pubblicazione: | 2011 |
Rivista: | |
Tipologia: | Article (author) |
Digital Object Identifier (DOI): | http://dx.doi.org/10.1038/jp.2010.109 |
Appare nelle tipologie: | 01 - Articolo su periodico |