This qualitative paper sets out to build upon recent developments in public man-agement and service science literatures to better understand the increasing en-gagement of individuals and communities in the co-production of knowledge within Citizen Science (CS) projects, i.e., research collaborations where tasks are performed by members of the public. Mapping the scattered geography of con-temporary CS, the study focuses on two cross-cutting make-or-break factors: the role of ICT and the individual motivations to participate in CS. The paper argues that a broader appreciation of CS informed by a ‘service’ view becomes itself a potential source of new insights not limited to the CS field. In particular, the study proposes that framing CS as a ‘service ecosystem’ can provide public deci-sion makers and IS designers with essential insights for the broader understand-ing of conditions, processes and outcomes of citizen’s online experience.

(Co-)Producing Knowledge out of the Academic Box. A Service-Based View of Citizen Science / M. Sorrentino, R. Palumbo (LECTURE NOTES IN INFORMATION SYSTEMS AND ORGANISATION). - In: Organizing in a Digitized World : Individual, Managerial and Societal Issues / [a cura di] S. Za, A. Consorti, F. Virili. - Cham : Springer, 2022. - ISBN 978-3-030-86857-4. - pp. 11-25 (( convegno ItAIS tenutosi a Pescara nel 2020 [10.1007/978-3-030-86858-1_1].

(Co-)Producing Knowledge out of the Academic Box. A Service-Based View of Citizen Science

M. Sorrentino
;
2022

Abstract

This qualitative paper sets out to build upon recent developments in public man-agement and service science literatures to better understand the increasing en-gagement of individuals and communities in the co-production of knowledge within Citizen Science (CS) projects, i.e., research collaborations where tasks are performed by members of the public. Mapping the scattered geography of con-temporary CS, the study focuses on two cross-cutting make-or-break factors: the role of ICT and the individual motivations to participate in CS. The paper argues that a broader appreciation of CS informed by a ‘service’ view becomes itself a potential source of new insights not limited to the CS field. In particular, the study proposes that framing CS as a ‘service ecosystem’ can provide public deci-sion makers and IS designers with essential insights for the broader understand-ing of conditions, processes and outcomes of citizen’s online experience.
Knowledge co-production; citizen science; value co-creation; crowdsourcing; service logic
Settore SECS-P/10 - Organizzazione Aziendale
2022
Book Part (author)
File in questo prodotto:
File Dimensione Formato  
Published version - Sorrentino-Palumbo.pdf

accesso aperto

Descrizione: Versione pubblicata nel volume
Tipologia: Publisher's version/PDF
Dimensione 213.35 kB
Formato Adobe PDF
213.35 kB Adobe PDF Visualizza/Apri
PRE-PRINT-Itais2020-34-Sorrentino-Palumbo.pdf

accesso aperto

Descrizione: Versione accettata dall'editore
Tipologia: Post-print, accepted manuscript ecc. (versione accettata dall'editore)
Dimensione 273.45 kB
Formato Adobe PDF
273.45 kB Adobe PDF Visualizza/Apri
Pubblicazioni consigliate

I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.

Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/2434/888362
Citazioni
  • ???jsp.display-item.citation.pmc??? ND
  • Scopus 1
  • ???jsp.display-item.citation.isi??? ND
social impact