Automated Monitoring of Collaborative Working Environments for Supporting Open Innovation

Open Innovation is a complex procedure that requires effective management and control along the different stages of the overall process. The automated monitoring of Open Innovation is the aim of a collaborative working environment designed, developed and tested in our research labs. This paper illustrates our solution and provides an assessment of the monitoring capabilities implemented. In particular, we propose a data model with a general approach for defining metrics and a list of metrics enabling automated monitoring with an evaluation of their informative power.