Italian Mediators in Action : the Impact of Style and Attitude

We analyzed a questionnaire sent to Italian mediators. We sought to investigate three areas: style of mediation, personal attitude toward the confl ict, and eff ectiveness in leading the parties to a negotiated agree- ment in mediation. We found no signifi cant correlations between the style of mediation and the attitude of the respondents to the confl ict. Respondents with postgraduate training in economics or accounting achieved higher rates of settlement.  e style of the mediator may be of some use as a paradigm of orientation, but has no suffi cient predictive value to be confi rmed as a key to the functioning of the mediation.