These notes seek to demonstrate that by approaching e-government as an organizational problem, and not as a technocratic and neutral (by which we mean unbiased) issue, we can identify the problems, contradictions and pitfalls that otherwise remain invisible. It is a question of substance not of terminology (we will not talk about the difference between e-governance and e-government; in our view, e-government is the use of ICT technologies in all areas of the public administration, from front office to back office). The perspective that continues to prevail in the public discourse is a generator of limitations. Only by adopting a less algorithmic method can we highlight the confusion and contradictions otherwise labelled as inefficiencies, misalignments, resistance, cultural inadequacy. Our choice of approach can produce useful ideas to move forward the current egovernment debate and formulate ways to intervene

E-government : which interpretive key? / M. Sorrentino. ((Intervento presentato al 3. convegno IT STAR Workshop on national information society experiences tenutosi a Budapest nel 2008.

E-government : which interpretive key?

M. Sorrentino
Primo
2008-11-08

Abstract

These notes seek to demonstrate that by approaching e-government as an organizational problem, and not as a technocratic and neutral (by which we mean unbiased) issue, we can identify the problems, contradictions and pitfalls that otherwise remain invisible. It is a question of substance not of terminology (we will not talk about the difference between e-governance and e-government; in our view, e-government is the use of ICT technologies in all areas of the public administration, from front office to back office). The perspective that continues to prevail in the public discourse is a generator of limitations. Only by adopting a less algorithmic method can we highlight the confusion and contradictions otherwise labelled as inefficiencies, misalignments, resistance, cultural inadequacy. Our choice of approach can produce useful ideas to move forward the current egovernment debate and formulate ways to intervene
E-government ; Evaluation ; Implementation ; Organizational change ; Public sector
Settore SECS-P/10 - Organizzazione Aziendale
Associazione italiana per l'informatica ed il calcolo distribuito ; Regional ICT Association in Central Eastern & Southern Europe
E-government : which interpretive key? / M. Sorrentino. ((Intervento presentato al 3. convegno IT STAR Workshop on national information society experiences tenutosi a Budapest nel 2008.
Conference Object
File in questo prodotto:
File Dimensione Formato  
Godollo-Sorrentino-Edited Version.pdf

accesso aperto

Tipologia: Pre-print (manoscritto inviato all'editore)
Dimensione 55.55 kB
Formato Adobe PDF
55.55 kB Adobe PDF Visualizza/Apri
Pubblicazioni consigliate

Caricamento pubblicazioni consigliate

I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.

Utilizza questo identificativo per citare o creare un link a questo documento: http://hdl.handle.net/2434/48565
Citazioni
  • ???jsp.display-item.citation.pmc??? ND
  • Scopus ND
  • ???jsp.display-item.citation.isi??? ND
social impact