ICT design and evaluation for trans-mediated workplaces: towards a common framework in human work interaction design

This paper outlines the rationale for a EU COST Action on humanwork interaction design for trans-mediated workplaces. Such a network would strengthen the HWID discipline by paying attention to the peculiarities of the different work domains and examining the potential and ability to transfer HWID knowledge from one work-domain to others. This would be the first formal initiative at European level to harmonize HWID as a substantive discipline supporting the interaction of workers through technology at a time in which the concepts of workers and workplace are changing significantly. The Action would focus on three working groups: critical review of ICT design and evaluation methods combining work analysis and interaction design across different work domains; Socio-technical understanding and classification of transmediated workplaces as object of HWID; and Producing a HWID framework for trans-mediated workplaces.