De-materialization processes and services of local public administration processes are becoming of paramount importance in the context of Italian and European public administrations. An important aspect of these frameworks is the possibility of providing remote assistance by human operators when needed, in order to ease the access to services for citizens and reduce costs for organizations. In this paper we describe our framework, which is in an advanced state of development and will be tested in several municipalities of the province of Trento (Italy), and focus on the enforcement of security aspects.

Security aspects of de-materialized local public administration processes / G. Ballauco, P. Ceravolo, E. Damiani, F. Frati, F. Zavatarelli (LECTURE NOTES IN COMPUTER SCIENCE). - In: On the Move to Meaningful Internet Systems: OTM 2015 Conferences / [a cura di] C. Debruyne, H. Panetto, R. Meersman, T. Dillon, G. Weichhart, Y. An, C.A. Ardagna. - Prima edizione. - [s.l] : Springer, 2015. - ISBN 9783319261478. - pp. 639-643 (( convegno Confederated International Conferences: CoopIS, ODBASE, and C&TC 2015 tenutosi a Rhodes nel 2015 [10.1007/978-3-319-26148-5_43].

Security aspects of de-materialized local public administration processes

P. Ceravolo
Secondo
;
E. Damiani;F. Frati
Penultimo
;
F. Zavatarelli
Ultimo
2015

Abstract

De-materialization processes and services of local public administration processes are becoming of paramount importance in the context of Italian and European public administrations. An important aspect of these frameworks is the possibility of providing remote assistance by human operators when needed, in order to ease the access to services for citizens and reduce costs for organizations. In this paper we describe our framework, which is in an advanced state of development and will be tested in several municipalities of the province of Trento (Italy), and focus on the enforcement of security aspects.
Adaptive business processes; BPMN; Local Public Administration
Settore INF/01 - Informatica
DOA Institute
Book Part (author)
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Utilizza questo identificativo per citare o creare un link a questo documento: http://hdl.handle.net/2434/331380
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