We describe a framework for the de-materialization of local public administration processes that provides remote assistance by hu- man operators when needed. Our framework is in an advanced state of development and will be tested in several municipalities of the province of Trento (Italy).
De-Materializing Local Public Administration Processes / G. Ballauco, P. Ceravolo, E. Damiani, F. Frati, F. Zavatarelli - In: Proceedings of the International Workshop on Petri Nets and Software Engineering (PNSE'15), including the International Workshop on Petri Nets for Adaptive Discrete Event Control Systems (ADECS 2015) / D. Moldt, H. Rölke, H. Störrle. - [s.l] : CEUR workshop proceedings Vol-1372 at CEUR-WS.org, 2015 Jun. (( convegno Workshop on Petri Nets and Software Engineering (PNSE'15), A satellite event of the conferences: 36th International Conference on Application and Theory of Petri Nets and Concurrency Petri Nets 2015 and 15th International Conference on Application of Concurrency to System Design ACSD 2015 tenutosi a Brussels nel 2015.
De-Materializing Local Public Administration Processes
P. Ceravolo;E. Damiani;F. Frati;F. Zavatarelli
2015
Abstract
We describe a framework for the de-materialization of local public administration processes that provides remote assistance by hu- man operators when needed. Our framework is in an advanced state of development and will be tested in several municipalities of the province of Trento (Italy).
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