A measure of job satisfaction by means of fuzzy set theory

In this paper fuzzy set theory is applied to measure satisfaction levels from various social aspects such as quality of life, employment conditions, a specific service, and so on. The theory is based on the construction of a membership function to a fuzzy set. In the literature some membership functions have already been suggested; the one proposed here seems to be more consistent with practical applications. The approach is used in a research project on "organizational well-being" and refers to a survey of employees of a public administration.