In this paper the fuzzy set theory is applied to define a measure of subject satisfaction relating to every social aspect (quality of life, job, a service, etc.). This theory is based on the construction of a membership function to a fuzzy set. In literature some membership functions have been presented; the one proposed here seems to be more consistent with the real situations. The approach is used in a research on "organizational well-being", which concerns the employees of a public administration
A measure of the satisfaction by Fuzzy set theory / F. De Battisti, D. Marasini, G. Nicolini - In: Advances in latent variables : electronic book / [a cura di] E. Brentari, M. Carpita. - Milano : Vita e pensiero, 2013 Jun. - ISBN 9788834325568. (( convegno Advances in latent variables : SIS statistical conference tenutosi a Brescia nel 2013.
A measure of the satisfaction by Fuzzy set theory
F. De BattistiPrimo
;G. NicoliniUltimo
2013
Abstract
In this paper the fuzzy set theory is applied to define a measure of subject satisfaction relating to every social aspect (quality of life, job, a service, etc.). This theory is based on the construction of a membership function to a fuzzy set. In literature some membership functions have been presented; the one proposed here seems to be more consistent with the real situations. The approach is used in a research on "organizational well-being", which concerns the employees of a public administration
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