Assessing public sector ICT investments represents the premise for successful implementation of an e-health strategy. The recent literature stresses the importance of going beyond the mere financial and/or technical dimensions of the analysis. Consequently, the paper proposes an example of e-health project evaluation aiming to develop measures which get close to the notion of benefits to the different stakeholders involved: top management, patients, local community. The case study refers to an Italian health care organization that implemented a project of digitalization of its clinical reports production few years ago. Based on on-field research, different approaches are used to assess costs and benefits from different stakeholders' perspectives. The results of a multidimensional evaluation are reported to emphasize the need for different measures to assess the sustainability of an e-health project according to the financial convenience, the social role of the organization, and the contingent situation.
|Titolo:||A methodological and operative framework for the evaluation of an e-health project|
MARSILIO, MARTA (Ultimo)
|Parole Chiave:||Cost-benefit analysis; Digital signature; E-health; Evaluation; Italy|
|Settore Scientifico Disciplinare:||Settore SECS-P/07 - Economia Aziendale|
|Data di pubblicazione:||2008|
|Digital Object Identifier (DOI):||10.1002/hpm.881|
|Appare nelle tipologie:||01 - Articolo su periodico|