A new scale is presented, measuring patients' satisfaction with respect to the quality of care during stay in a rehabilitation unit. The questionnaire is self-administered and anonymous, and it includes 15 items, scored 1 to 4. The cumulative score may thus range 15-60; the higher the score, the higher the patient's satisfaction.
Assessment of a patient satisfaction scale in rehabilitation / F. Franchignoni, E. Benevolo, M. Ottonello, L. Tesio. - In: MINERVA MEDICA. - ISSN 0026-4806. - 88:6(1997 Jun), pp. 237-244.
Assessment of a patient satisfaction scale in rehabilitation
L. TesioUltimo
1997
Abstract
A new scale is presented, measuring patients' satisfaction with respect to the quality of care during stay in a rehabilitation unit. The questionnaire is self-administered and anonymous, and it includes 15 items, scored 1 to 4. The cumulative score may thus range 15-60; the higher the score, the higher the patient's satisfaction.
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