This paper presents an AI-driven conversational agent to support self- directed learning through a personalised pedagogical framework. Leveraging the Visual, Aural, Read/Write, and Kinesthetic (VARK) model, the system adapts edu- cational content to learners’ individual preferences. Retrieval-Augmented Genera- tion (RAG) enhances response accuracy and minimises hallucinations commonly associated with Large Language Models (LLMs). A user study compared the chatbot’s performance to a traditional search engine in engagement, usability, and learning outcomes. The search engine was selected as a baseline to con- trast conventional keyword-driven information retrieval with adaptive, dialogue- based guidance. Results indicate that personalised, AI-supported interactions fos- ter greater engagement and knowledge retention. The study highlights the potential and limitations of VARK-driven AI tools in personalised learning.

Personalised AI-Driven Conversational Agents for Adaptive Self-learning / S. Valtolina, R.A. Matamoros, F. Epifania, A. Orlandi (LECTURE NOTES IN COMPUTER SCIENCE). - In: Human-Computer Interaction – INTERACT 2025 / [a cura di] C. Ardito, S.D. Junqueira Barbosa, T. Conte, A. Freire, I. Gasparini, P. Palanque, R. Prates. - [s.l] : Springer Cham, 2025 Sep. - ISBN 9783032049988. - pp. 234-254 (( Intervento presentato al 20. convegno 20th IFIP TC 13 International Conference tenutosi a Belo Horizonte nel 2025 [10.1007/978-3-032-04999-5_14].

Personalised AI-Driven Conversational Agents for Adaptive Self-learning

S. Valtolina
;
2025

Abstract

This paper presents an AI-driven conversational agent to support self- directed learning through a personalised pedagogical framework. Leveraging the Visual, Aural, Read/Write, and Kinesthetic (VARK) model, the system adapts edu- cational content to learners’ individual preferences. Retrieval-Augmented Genera- tion (RAG) enhances response accuracy and minimises hallucinations commonly associated with Large Language Models (LLMs). A user study compared the chatbot’s performance to a traditional search engine in engagement, usability, and learning outcomes. The search engine was selected as a baseline to con- trast conventional keyword-driven information retrieval with adaptive, dialogue- based guidance. Results indicate that personalised, AI-supported interactions fos- ter greater engagement and knowledge retention. The study highlights the potential and limitations of VARK-driven AI tools in personalised learning.
Conversational interfaces; Communicability; Acceptability; AI for Self-learning; Evaluation methodology
Settore INFO-01/A - Informatica
set-2025
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/2434/1184436
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