Social Sustainability and Well-Being Satisfaction: A Mixed-Method Approach

The growing focus on social sustainability underscores the need to promote human-centred cities, organizations, and lifestyles that foster well-being throughout the lifespan. Understanding what shapes individuals’— especially workers’—well-being is thus increasingly important. Although Corporate Social Responsibility (CSR) policies affect well-being at both organizational and societal levels, scholarly research often examines these streams of research in isolation, failing to acknowledge their interconnected nature. Our study addresses this gap by exploring how organizational socially sustainable practices affect workers’ overall well-being. We adopt a mixed-methods approach: a quantitative survey investigates whether CSR practices impact well-being satisfaction, while qualitative open-ended responses offer insights into how workers perceive their own well-being. By including voices from diverse organizations, professions, and sectors, the study provides a broad and integrated understanding of CSR’s role in shaping well-being, emphasizing the need to go beyond isolated perspectives and embrace the complex interplay between work-related and private life dimensions.