Enhancing Social Well-being through the Implementation of Social Intelligence: A Systematic Review

The aim of this research in progress is to systematize knowledge related to the social sustainability dimension of well-being and its corresponding indi-cators within a comprehensive framework. The well-being literature seems quite fragmented and the research streams of social well-being and organizational well-being remain disconnected, even as remote work and other new working modalities increasingly blur the lines be-tween work and personal life. Furthermore, the Strategic Human Resources Management (SHRM) literature urges consideration of the effects of HR practices, including those related to organizational well-being, both inside and outside organizational boundaries, by adopting a multilevel approach that also considers the extra-organizational level. A systematic review is employed to systematize the concept of sustainable well-being, and serves as the foundation for the development of a compre-hensive theoretical framework examining articles from both research streams, and address measurement and analytical approaches at their inter-section adopting an extended multilevel approach that takes into account the fact that the organization is an open system and that HRM practices influ-ence citizens’ well-being, just as policymakers' decisions influence employ-ees’ well-being. The theoretical framework will be validated in a subsequent phase of the research adopting the citizen science approach. We expect that the systematization in a framework of well-being constructs and measures will allow to guide both policy-makers and organizations in developing sustainable well-being policies with the final aim of creating a social intelligence system.