Exploring collaborative practices for chronic disease management: Results from a new survey to primary care physicians and specialists in Italy

Background: Non-communicable diseases (NCDs) represent a global health challenge that requires coordination across various healthcare settings. Purpose: This study in Tuscany, Italy, investigates professional integration between primary care physicians (PCPs) and specialists in NCD management. Research Design: A self-developed survey was used to explore professionals’ views on clinical and organizational collaboration, accountability, and service improvement. Study Sample: The study involved primary care physicians (PCPs) and specialists working in the field of NCD management. Data Collection and/or Analysis: The survey gathered data on professionals' perceptions of clinical protocol use, care integration effectiveness, and other aspects of collaboration in NCD management. Results: Findings reveal disparities between PCPs and specialists in clinical protocol use and care integration effectiveness. Conclusions: The study emphasizes the need to reduce bureaucratic obstacles and enhance information sharing. Promoting peer relationships and innovative performance evaluation tools is vital for improving chronic disease management. This survey contributes valuable insights for the development of integrated care models, aiding healthcare decision-makers in enhancing chronic care system performance.