Redefining the Conceptual Framework for Quality of Care

The purpose of this work is to provide a case study on quality care. More specifically, the study wants to confirm the following hypotheses: HP1, the attribution of quality features provided by the main actors involved in the multidisciplinary auditing process in healthcare; HP2, confirm the process characteristics related to quality auditing conducted at a multidisciplinary level in healthcare. The study saw how the control tool is useful and necessary to carry out this evaluation continuous process, the survey of the most relevant variables, identifying the critical areas and the related corrective actions.