Assessing public sector ICT investments represents the premise for successful implementation of an e-health strategy. The recent literature stresses the importance of going beyond the mere financial and/or technical dimensions of the analysis. Consequently, the paper proposes an example of e-health project evaluation aiming to develop measures which get close to the notion of benefits to the different stakeholders involved: top management, patients, local community. The case study refers to an Italian health care organization that implemented a project of digitalization of its clinical reports production few years ago. Based on on-field research, different approaches are used to assess costs and benefits from different stakeholders' perspectives. The results of a multidimensional evaluation are reported to emphasize the need for different measures to assess the sustainability of an e-health project according to the financial convenience, the social role of the organization, and the contingent situation.

A methodological and operative framework for the evaluation of an e-health project / L. Buccoliero, S. Calciolari, M. Marsilio. - In: INTERNATIONAL JOURNAL OF HEALTH PLANNING AND MANAGEMENT. - ISSN 0749-6753. - 23:1(2008), pp. 3-20.

A methodological and operative framework for the evaluation of an e-health project

M. Marsilio
Ultimo
2008

Abstract

Assessing public sector ICT investments represents the premise for successful implementation of an e-health strategy. The recent literature stresses the importance of going beyond the mere financial and/or technical dimensions of the analysis. Consequently, the paper proposes an example of e-health project evaluation aiming to develop measures which get close to the notion of benefits to the different stakeholders involved: top management, patients, local community. The case study refers to an Italian health care organization that implemented a project of digitalization of its clinical reports production few years ago. Based on on-field research, different approaches are used to assess costs and benefits from different stakeholders' perspectives. The results of a multidimensional evaluation are reported to emphasize the need for different measures to assess the sustainability of an e-health project according to the financial convenience, the social role of the organization, and the contingent situation.
Cost-benefit analysis; Digital signature; E-health; Evaluation; Italy
Settore SECS-P/07 - Economia Aziendale
2008
https://hdl.handle.net/2434/570562
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/2434/220372
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